Privacy Policy
At ReflecToes, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and share your personal information. This Privacy Policy outlines the practices for reflectoes.com (the “Site”) and explains your rights regarding your personal information.
1. Information We Collect
We collect various types of personal information to provide and improve our services, process your orders, and enhance your shopping experience.
a. Device Information
- Examples of Information Collected: IP address, browser type, time zone, cookie identifiers, pages viewed, and how you interact with our site.
- Purpose of Collection: To load the site correctly, analyze usage, and optimize performance.
- Source: Automatically collected using cookies, log files, and similar technologies.
b. Order Information
- Examples of Information Collected: Name, billing address, shipping address, email, phone number, and payment details (e.g., credit card number).
- Purpose of Collection: To process payments, fulfill orders, arrange shipping, and communicate with you.
- Source: Collected directly from you during the checkout process.
c. Customer Support Information
- Examples of Information Collected: Any additional details you provide during support inquiries.
- Purpose of Collection: To resolve your inquiries and improve customer service.
- Source: Collected directly from you.
2. How We Use Your Information
We use your personal information to:
- Fulfill and manage your orders, payments, and returns.
- Communicate with you about your purchases, promotions, and product updates.
- Analyze and improve our website's performance and user experience.
- Comply with legal and regulatory requirements.
3. Sharing Your Information
We share your personal information with trusted third-party service providers only when necessary to perform services on your behalf. These include:
a. Shopify
Our store is hosted on Shopify, which processes data on secure servers. Read Shopify’s Privacy Policy.
b. Third-Party Services
We may share your information with:
- Payment processors (e.g., credit card companies).
- Shipping and fulfillment providers.
- Marketing and analytics platforms (e.g., Google Analytics).
c. Legal Obligations
We may disclose personal information when required by law or to protect our rights.
4. Behavioral Advertising
We use your information to provide personalized advertising. For example:
- Google Analytics: Helps us understand how you interact with our site. Opt out here.
- Advertising Partners: Some data may be shared with advertising platforms for targeted marketing.
To opt out of targeted advertising:
You can also visit the Digital Advertising Alliance for more information.
5. Cookies and Tracking
Cookies are small files stored on your device to enhance your browsing experience. We use cookies for:
- Site functionality (e.g., remembering your cart).
- Analytics (e.g., tracking pages viewed).
- Advertising (e.g., showing personalized ads).
You can manage cookies through your browser settings. Blocking cookies may affect your experience on the site.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
a. GDPR (European Residents)
- Access, update, or delete your data.
- Object to automated decision-making.
- Request data portability.
To exercise these rights, contact us at info@reflectoes.com.
b. CCPA (California Residents)
- Request access to your data.
- Opt out of the sale of your data.
- Request deletion of your data.
To exercise these rights, contact us at info@reflectoes.com.
7. Security
We follow industry best practices to protect your information. This includes:
- SSL encryption for secure data transmission.
- PCI-DSS compliance for payment processing.
While no method is 100% secure, we continuously update our security measures.
8. Minors
Our site is not intended for individuals under the age of 18. If you believe a minor has provided us with personal information, contact us at info@reflectoes.com.
9. Changes to This Policy
We may update this policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a new “Last Updated” date.
10. Contact Us
For questions, concerns, or to exercise your rights, contact us at:
Email: info@reflectoes.com
Mail: ReflecToes, 5565 S Bronze Plateau Cir, St George, UT 84790, United States
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