Refund & Exchange Policy:

 We offer free return shipping and a 30-day return and exchange policy. This means you have 30 days from the date you receive your item to request a return or exchange.

 Returns & Exchanges:

 Eligible items: Items must be in new condition, unworn or unused, with tags, and in the  original packaging.

How to start a return or exchange: Contact us at info@reflectoes.com to initiate the process.

Return shipping: We provide a free return shipping label for all approved returns and exchanges.

Important: Items sent back without prior approval will not be accepted.

Damaged or Incorrect Items:

 Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, contact us immediately so we can make it right.

We do not accept returns for:

Sale items or gift cards

Custom or personalized products

Refunds:

Once we receive and inspect your return, we will notify you if your refund is approved. Approved refunds will be processed within 10 business days to your original payment method. If you do not receive your refund within 15 business days, please contact us at info@reflectoes.com. 

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason. Items must be in new condition with original packaging and proof of purchase.

For any questions, reach out to info@reflectoes.com.