Frequently asked questions
How waterproof and breathable is this jacket?
The current RT-JA rain jacket uses fabric rated at 15,000 mm waterproof and 9,000 g/m²/24h breathability. Those specifications apply to the RT-JA jacket family, not older discontinued ReflecToes jackets.
Will it vent during hard riding or running?
Yes. The jacket has pit vents and rear ventilation to move heat and moisture, plus a helmet-compatible hood. It also packs into its rear pocket when the weather clears.
How should I wash the rain jacket?
Hand wash it in cold water and hang dry. Do not use fabric softener, harsh detergent, bleach, or an iron on the technical and reflective materials.
How fast will my order ship?
Orders are typically processed within one business day and ship from St. George, Utah. U.S. Ground Advantage is $5.99 on orders under $50 and free on orders of $50 or more. Ground Advantage is usually 2 to 5 business days after shipment. Tracking is emailed when the order ships.
What if I need to return or exchange it?
You can request a return within 30 days after delivery. Contact info@reflectoes.com before sending it back. Approved U.S. returns receive a prepaid label. For a size exchange, the fastest option is usually to return the original item and place a new order.