Frequently asked questions
Why put the reflective material around the ankle?
The ankle moves with every step and pedal stroke. That movement gives drivers a recognizable human-motion cue in addition to brightness. Controlled nighttime research has found much longer recognition distances when reflection is placed on moving joints instead of the torso alone. See our Science & Sources page for the original studies.
Should I choose reflective socks or fluorescent socks?
Choose reflective socks when nighttime visibility under headlights is the priority. Choose fluorescent socks for extra daytime color contrast. If you run or ride in both conditions, the two technologies complement each other.
Can I machine wash the reflective socks?
Yes. Machine wash them in cold water and follow the care instructions on the product page. The reflective material is designed to retain reflective performance through 50-plus normal wash cycles when cared for as directed.
How fast will my order ship?
Orders are typically processed within one business day and ship from St. George, Utah. U.S. Ground Advantage is $5.99 on orders under $50 and free on orders of $50 or more. Ground Advantage is usually 2 to 5 business days after shipment. Tracking is emailed when the order ships.
What if I need to return or exchange it?
You can request a return within 30 days after delivery. Contact info@reflectoes.com before sending it back. Approved U.S. returns receive a prepaid label. For a size exchange, the fastest option is usually to return the original item and place a new order.