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Do you have a coupon code?
Yes. Sign up for our mailing list and you will receive a discount code via email.
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Do you offer bulk discounts?
Yes, we offer bulk discounts for orders of 10 or more items. Please contact our customer service team for more information.
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Can I cancel or modify my order?
If your order has not yet shipped, you can contact our customer service team to cancel or modify your order. Once your order has shipped, we are unable to make any changes.
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What payment methods do you accept?
We accept all major credit cards, as well as PayPal and Apple Pay.
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Can I track my order?
Yes, you will receive a tracking number via email once your order has shipped.
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Are your products machine washable?
Yes, all of our products are machine washable. However, please follow the care instructions on each product page to ensure the best results and longevity of your product.
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Do you ship internationally?
Yes, we ship our products internationally. Please note that shipping times and costs may vary depending on your location.
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How do I know what size to order?
We provide sizing charts for all of our products to help you choose the correct size. Please refer to the sizing chart provided on each product page and measure yourself to ensure the best fit.
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What is the warranty?
We offer a one-year warranty on all of our products. If you experience any issues with your product within one year of purchase, please contact us for a replacement or refund.
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How bright is the reflective?
Our retro-reflective materials are extremely bright and reflective. They meet or exceed the road safety apparel standards for reflectivity per square inch, but have not been certified. They reflect light back to its source, making it easier for drivers to see athletes during low-light conditions.
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What are the keys to visibility around cars?
The keys to visibility around cars are retro-reflection, fluorescent colors, and Bio-Motion patterns. Our products incorporate all three to maximize visibility and increase safety.
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What is Bio-Motion?
Bio-Motion is a pattern of reflective materials strategically placed on the body to mimic the movement of human joints. This pattern helps drivers identify athletes as humans and react accordingly.
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What is fluorescent?
Fluorescent is a bright color that converts invisible UV light into visible light, making it more noticeable to the human eye. Our products use fluorescent colors combined with retro-reflective materials to increase visibility of athletes during low-light conditions.
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What is "retro-reflection"?
Retro-reflection is a technology that reflects light back to its source. Our products use retro-reflective materials to increase visibility of cyclists, runners, and walkers to nearby cars during the day or night.
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How long does it take to ship?
We normally ship next day via USPS first class mail from Utah which takes 2-3 days to arrive.
