Frequently asked questions
What is the difference between Waterproof/Breathable and Non-Waterproof?
The Waterproof/Breathable version is the better choice for wet winter riding. The Non-Waterproof version is for riders who want the thermal and wind-protection features without the waterproof construction. Make sure the selected variant matches your conditions before ordering.
Can I use a phone without taking the gloves off?
Yes. The winter cycling gloves have touchscreen-compatible fingertips so you can use a phone without removing the gloves during a cold ride.
How should I wash the winter cycling gloves?
Hand wash them in cold water and hang dry. Avoid heat that can damage technical fabrics and reflective components.
How fast will my order ship?
Orders are typically processed within one business day and ship from St. George, Utah. U.S. Ground Advantage is $5.99 on orders under $50 and free on orders of $50 or more. Ground Advantage is usually 2 to 5 business days after shipment. Tracking is emailed when the order ships.
What if I need to return or exchange it?
You can request a return within 30 days after delivery. Contact info@reflectoes.com before sending it back. Approved U.S. returns receive a prepaid label. For a size exchange, the fastest option is usually to return the original item and place a new order.